FMD e-book purchase terms

1. Seller and contact details

1.1. Seller: SIA "NutriPro", registration number 50203587541, entered in the Commercial Register of the Register of Enterprises of the Republic of Latvia, registered address: Krišjāņa Barona iela 19, Jūrmala, LV-2010, Latvia (the "Seller").

1.2. E-mail for orders, withdrawal notices and complaints: nutrition.aleksejeva@gmail.com.

1.3. The Seller is not registered in the Latvian VAT payer register.

1.4. The author of the books is Svetlana Aleksejeva, certified nutrition specialist. The Seller distributes the books under a licence from the author.

2. What you are buying

2.1. The Seller sells four separate e-books: "Winter FMD menu", "Spring FMD menu", "Summer FMD menu" and "Autumn FMD menu" (the "Books"). Each Book is a separate PDF file in Russian.

2.2. Each Book contains a 6-day menu (5 main days and day 6 - exit from the programme), recipes with product quantities and cooking instructions, a shopping list and product substitution options. All dish names by day can be viewed on the website before purchase.

2.3. A Book is digital content for self-guided use. The purchase does not include a consultation, an individual meal plan, support or answers to questions.

2.4. Technical requirements: a device (computer, tablet or phone) with a PDF reader and internet access for downloading. Each file is up to 15 MB.

2.5. The files have no technical copy protection. Every page carries a visible "For personal use" mark and the order number.

3. Important health information

3.1. The Books are for information purposes and are not medical advice, individual recommendations, diagnosis or treatment.

3.2. The programme is for adults only and is not suitable for anyone under 18. It is not suitable for people who are underweight or have unintended weight loss without prior medical assessment.

3.3. If you have a chronic condition, are pregnant or breastfeeding, have an eating disorder, take medication or have other medical restrictions, you must agree the use of the programme with a doctor in advance.

3.4. The recipes contain common food allergens. The buyer checks product ingredients and takes their own allergies and intolerances into account.

3.5. If you feel unwell during the programme, stop the programme and see a doctor.

4. Prices and payment

4.1. Prices are shown on the books page in euro and are final. VAT is not charged because the Seller is not a VAT payer (clause 1.3). There are no other charges or delivery costs.

4.2. Current prices: 1 season - 20 €, 2 different seasons - 35 €, 3 different seasons - 50 €, 4 different seasons - 60 €. One order can contain one to four different Books; the same Book cannot be added twice.

4.3. Prices are not personalised on the basis of automated decision-making.

4.4. Payment is made in full when the order is placed, through the Stripe payment system. Payment cards are accepted, as well as other payment methods if they are shown on the Stripe payment page. Card details are processed by Stripe; the Seller does not receive them.

4.5. The Books can be bought from any country, except where payment is not possible because of sanctions restrictions or Stripe rules.

5. Placing an order and conclusion of the contract

5.1. To place an order you select the Books, check the order contents and total, tick your acceptance of these Terms and your request for immediate access (section 7), go to the Stripe payment page and confirm payment.

5.2. Until payment is confirmed you can change the order or stop placing it. By pressing the payment button on the Stripe page, you place an order with an obligation to pay.

5.3. The contract between you and the Seller is concluded when Stripe confirms payment. Immediately afterwards, before downloading becomes possible, the Seller sends to your e-mail an order confirmation containing information about the Seller, the Books, the price and the right of withdrawal, the text of your consents with the date and time they were given, and the full text of these Terms (including the withdrawal form).

5.4. Only adults may buy the Books.

5.5. The Seller stores the order, the version of the Terms and your consents together with the order. The current and previous versions of the Terms are available on the website.

6. Receiving the Books

6.1. After the order confirmation has been sent (clause 5.3), "Download" buttons become available on your personal order page. The e-mail contains a link to the order page, not direct links to the files.

6.2. Each Book can be downloaded 3 times within 7 days after payment. Save the file on your device.

6.3. The order page link can be re-sent to the order e-mail at any time from the "Get the link again" page. The order page and the "Withdraw from contract" button (clause 7.3) remain available throughout the withdrawal period, even if the download period in clause 6.2 has expired.

6.4. If the download period has expired or downloads are used up, write to the e-mail in clause 1.2 with your order number. After checking the order, the Seller restores access free of charge.

6.5. If you have not received the e-mail or link within 24 hours after payment, check your spam folder and write to the Seller.

7. Right of withdrawal

7.1. You may withdraw from the contract without giving a reason within 14 days, counting from the day after the contract is concluded, if no file of the order has yet been downloaded. In that case the Seller refunds the full amount paid (clause 7.6).

7.2. Before payment you request access to the files immediately after payment, before the 14-day withdrawal period ends, and confirm that you understand: from the first download of any file of the order you lose your right of withdrawal. After the first download, withdrawal is not possible for any Book of that order. This does not limit your rights under section 8 if a file is defective. A download means the start of a file transfer after pressing the "Download" button on the order page. Opening the e-mail or the order page, or automatic link checking by an e-mail program, is not a download.

7.3. How to withdraw: (a) press "Withdraw from contract" on the order page, or use the "Withdraw from contract" link at the bottom of any page of the website, check the details and press "Confirm withdrawal". This function is available throughout the withdrawal period as long as no file of the order has been downloaded; or (b) send the Seller a clear statement of withdrawal by e-mail or post to the addresses in section 1. You may use the form in the Annex, but this is not required.

7.4. The deadline is met if you sent your withdrawal statement or pressed "Confirm withdrawal" before the 14-day period ended. If the first download took place before the withdrawal statement was sent, withdrawal is not possible (clause 7.2).

7.5. After withdrawal, the Seller immediately closes access to the order files and sends to your e-mail an acknowledgement of receipt of the withdrawal containing its text and the date and time it was submitted.

7.6. The Seller refunds the full amount paid without undue delay and no later than 14 days from the day the withdrawal was received, using the same means of payment you used, unless you have expressly agreed otherwise. The refund costs you nothing.

7.7. After withdrawal you may not use the order files or pass them to third parties. A file downloaded after the withdrawal statement was sent must be deleted.

8. File quality and complaints

8.1. The Seller is responsible for the Books conforming to the contract. If a file does not open, is damaged, incomplete or does not match its description, you may require it to be brought into conformity free of charge (for example, by providing a working file). If this is impossible, not done within a reasonable time, or the defect is serious, you may require a proportionate price reduction or terminate the contract and receive a refund.

8.2. A claim for lack of conformity may be made within two years from the day the Book was supplied. We recommend reporting a defect as soon as possible after you discover it.

8.3. Send complaints by e-mail or post to the addresses in section 1, stating the order number, the problem and the remedy you want. The Seller replies in writing no later than 15 working days from receiving the complaint. If the Seller does not accept the complaint in full, the reply will name the out-of-court dispute resolution body (clause 12.2) and state whether the Seller agrees to take part in its procedure.

8.4. In case of termination or price reduction, money is refunded using the same means of payment no later than 14 days from the day the Seller received your claim.

9. Licence and copyright

9.1. Copyright in the Books belongs to Svetlana Aleksejeva. The Seller, acting under the author's licence, grants you after payment a non-exclusive, perpetual, non-transferable right to use the purchased Books for personal, non-commercial purposes: to read them on your devices, keep copies for yourself and print them for personal use.

9.2. You may not transfer, sell, publish, make publicly available, forward or otherwise distribute the Books or any part of them, or remove or alter the order mark, except where expressly permitted by law.

9.3. Breach of clause 9.2 may infringe the author's copyright. The author and the Seller may claim damages in accordance with the law.

10. Liability

10.1. The Seller is liable to you in accordance with consumer protection law. These Terms do not limit or exclude the Seller's liability where the law does not allow this, including for harm to life or health caused by the Seller's fault, and for intent and gross negligence.

10.2. In other cases the Seller is not liable for consequences of using the Books contrary to the warnings in section 3, for technical problems with your device or internet provider, or for delays caused by circumstances beyond the Seller's reasonable control.

11. Personal data

11.1. To process and fulfil the order, the Seller processes your e-mail, order data, download data and your consents. Details are in the Privacy Policy on the website.

12. Disputes and governing law

12.1. Please write to the Seller first (section 8). Most issues are solved by e-mail.

12.2. If you disagree with the Seller's reply, you can contact the Consumer Rights Protection Centre of Latvia (Patērētāju tiesību aizsardzības centrs, Talejas iela 1, Rīga, LV-1026, pasts@ptac.gov.lv, www.ptac.gov.lv), including its Consumer Dispute Resolution Commission. Buyers from other EU countries can contact the European Consumer Centre Latvia (www.ecclatvia.lv) or the centre in their own country.

12.3. The contract is governed by the law of the Republic of Latvia. If you live in another EU country, you keep the protection of the mandatory rules of the law of your country of residence. You may bring proceedings against the Seller in a court of the Republic of Latvia or in a court of the EU country where you live. The Seller may bring proceedings against you only in a court of the EU country where you live.

13. Language, changes and storage of the Terms

13.1. The Terms are available in Latvian, Russian and English. All versions have the same content. In case of discrepancy, the interpretation most favourable to the consumer applies.

13.2. The Seller may change the Terms. Changes apply only to orders placed after the new version is published. Your order is governed by the version you accepted when placing it.